Terms of Service
Last updated: [10/07/2020]
Overview
This website is operated by Milano Cupertino Ltd. Co. Throughout the site, the terms “we”, “us” and “our” refer to Monte Verne. Monte Verne offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years old, or that you are the age of majority in your jurisdiction and have given us consent to allow your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any UK laws (including copyright laws).
Section 2 – General Conditions
We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted across networks. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission.
Section 3 – Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only.
Section 4 – Modifications to Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
Section 5 – Products and Services
Certain products may be available exclusively online through the website and may have limited quantities. Returns or exchanges are subject to our Refund Policy.
We make every effort to display product colours and images as accurately as possible, but cannot guarantee your device’s display is accurate.
We may limit sales to any person, region, or jurisdiction.
Section 6 – Payments and Billing
All payments are processed in GBP (£).
We accept Visa, Mastercard, American Express, PayPal, and Klarna.
We reserve the right to refuse any order you place. Orders may be restricted or cancelled if they appear suspicious, duplicated, or from resellers/distributors.
You agree to provide complete and accurate billing and account information.
Section 7 – Shipping & Delivery
Orders are shipped within the United Kingdom only. Delivery times and rates are outlined in our Shipping Policy.
Section 8 – Returns and Refunds
Our Refund Policy forms part of these Terms and applies to all purchases.
You have 14 days from delivery to initiate a return. A £3 admin fee applies for UK returns using our portal.
Section 9 – Optional Tools & Third-Party Links
We may provide access to third-party tools “as is” and without warranties. Use is at your own risk.
Links on this site may direct you to third-party websites not affiliated with us. We are not liable for their content or services.
Section 10 – User Content
If you send us submissions (ideas, comments, suggestions), you agree that we may use them without restriction or compensation.
Section 11 – Personal Information
Your submission of personal data is governed by our Privacy Policy.
Section 12 – Errors and Inaccuracies
Occasionally, there may be errors in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to cancel orders if necessary.
Section 13 – Prohibited Uses
You may not use our site or its content:
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For unlawful purposes;
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To infringe upon our intellectual property;
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To harass, abuse, defame, or discriminate;
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To upload malicious code or viruses;
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To collect personal data of others;
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To spam, phish, crawl, or scrape;
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To interfere with security features.
Section 14 – Disclaimer of Warranties; Limitation of Liability
Our Service and all products are provided “as is” and “as available,” without any warranties.
We shall not be liable for any damages arising from your use of the Service or products, including indirect or consequential damages.
Section 15 – Indemnification
You agree to indemnify and hold harmless Milano Cupertino Ltd. Co., its affiliates, officers, employees, and service providers from any claims arising from your breach of these Terms.
Section 16 – Termination
We may terminate or suspend access to our Services immediately, without notice, for conduct that violates these Terms.
Section 17 – Governing Law
These Terms and any agreements shall be governed by and construed under the laws of England and Wales.
Section 18 – SMS Marketing & Notifications
By providing your phone number, you consent to receive recurring SMS messages regarding promotions, order updates, and cart reminders.
Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Section 19 – Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Monte Verne.
Section 20 – Contact Information
Questions about these Terms should be sent to:
Milano Cupertino Ltd. Co.
85 Great Portland Street, First Floor
London, W1W 7LT
United Kingdom
Email: support@monteverne.com